Our Privacy Policy

The Kent Fireplace Company is committed to keeping customer information confidential and used solely for the purpose of serving you better. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation 2018).

  • We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
  • We will not e-mail you in the future unless you have given us your consent or have signed up for any Newsletter.
  • We will never give your personal identity or details to any trader in the future.

The type of information we may collect about you includes:

  • your name
  • address
  • phone number
  • email address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can request to review the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We do not sell, rent or trade email lists with other companies and businesses for marketing purposes.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

This website contains links to other websites.  Kent Fireplace is not responsible for the privacy policies or practices of any third party.

Further Help

If you have any questions/comments about privacy, please do not hesitate to contact us